WHO WE ARE
MortgageOutreach.org is an objective information resource. Its primary goal is to educate borrowers who are struggling with their mortgage or who find themselves at risk of delinquency, default or foreclosure. MortgageOutreach.org provides borrowers clear, helpful and unbiased information about their mortgage options such as loan modification, refinance, short refinance or short sale from a knowledgeable and independent source. MortgageOutreach.org seeks to bridge the gap between rhetoric and experience, going beyond education and information to build trust and deliver exceptional service to borrowers during difficult times.
Homeowners struggling to pay their loans need to understand their options. It’s easy to be overwhelmed by the cold and academic nature of the information on lender and government sites. MortgageOutreach.org and its blog provide information in plain language with easy-to-use tools and real-world stories about consumers who have found themselves in difficult situations and worked their way out of them.
Historically, the tactics lenders and servicers have used in dealing with borrowers facing delinquency or default have not been borrower-focused. This has led to frustration and defensiveness among borrowers, leading to a breakdown of communication. Recent research shows that roughly half of all foreclosures in the past year occurred without the borrower and lender ever communicating.
MortgageOutreach.org seeks to bridge the communication gap and initiate a positive change in the relationship between borrowers and their lenders and servicers. The information and articles on the website are focused on educating borrowers on how lenders and servicers operate once a loan goes into delinquency or default. They provide borrowers with specific instructions on how to reach the optimal resolution for their situations. In providing this free, easy-to-access, unbiased information, MortgageOutreach.org hopes to initiate a paradigm shift in the way that borrowers and lenders communicate, while also helping borrowers to take control of their financial futures.
MortgageOutreach.org is owned and operated by The MOS Group (commonly known as Mortgage Outreach Services). This .org website is the primary component of the company’s consumer education division. The MOS Group values home ownership for all that it offers families. MOS maintains a mission of doing what it can to help preserve this aspect of the American Dream.
